Privacy Policy

When you submit an inquiry or project request through our website, we may collect:

• Your name, email address, and phone number
• Your business name, industry or trade type, and location
• Details about your project, website goals, or current web presence
• Links to your existing website or social profiles
• Any messages or notes you include in your submission

Payment information is processed directly by Stripe. We do not store your full credit card number or payment details.

We may also receive basic log data from our hosting and infrastructure providers — such as browser type, IP address, and pages viewed — as part of standard web server operation.

We use the information we collect to:

• Respond to your inquiry and discuss your project
• Prepare and deliver website services as agreed
• Process payments and issue receipts or confirmations
• Communicate with you about your project status, approvals, and decisions
• Retain project correspondence as needed for service continuity and records

We do not sell your personal information. We may share it with service providers only as needed to operate our website and deliver your project. Depending on project scope, this may include:

• Stripe — payment processing
• Vercel — website hosting and infrastructure
• Cloudflare — DNS and network-layer security
• Supabase — database and form handling, where applicable
• Resend or similar tools — email delivery
• Domain registrars, booking platforms, or gallery services, if part of your project scope

Each provider operates under its own privacy practices. We may also disclose information if required by law, court order, or to protect our rights and safety.

We retain your contact information and project correspondence for as long as reasonably needed to support your project or our business records. If you would like your information removed, contact us at hello@lownoise.studio.

Depending on your location, you may have certain rights regarding your personal information — including the right to request access, correction of inaccurate information, or deletion of your data. To make a request, contact us at hello@lownoise.studio. We will respond within a reasonable timeframe.

We do not sell your personal information. If you have submitted an inquiry and would like that information removed from our records, please reach out directly.

We use reputable third-party infrastructure providers and take reasonable steps to protect your information. All data transmitted to our website is encrypted via HTTPS/TLS. Payment information is handled entirely by Stripe, which maintains PCI DSS compliance.

No method of internet transmission is 100% secure, and we cannot guarantee absolute security against all threats.

Our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently received information from a minor, please contact us so we can address it.

We may update this Privacy Policy from time to time. The current version will always be reflected by the date at the top of this page. Continued use of our website after a change constitutes acceptance of the updated policy.