Privacy Policy

Effective Date: April 30, 2026

This Privacy Policy explains how Cesar Castillo ("we," "us," or "our") collects, uses, and protects your personal information when you use Lownoise Photo Sites. By using our Service, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide

When you create an account or use Lownoise Photo Sites, we collect information you provide directly, including:

• Account information (name, email address, password)
• Business information (business name, trade type, location)
• Client data (names, contact information, addresses)
• Job and project details
• Payment information (processed securely through Stripe)

Automatically Collected Information

We automatically collect certain information when you use Lownoise Photo Sites:

• Usage data (features used, actions taken, time spent)
• Device information (browser type, operating system, IP address)
• Log data (access times, pages viewed, errors encountered)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process payments and manage subscriptions
• Generate your business website and marketing materials
• Send service updates, security alerts, and support messages
• Respond to your questions and provide customer support
• Analyze usage patterns to improve features and user experience
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share data with trusted third-party service providers who help us operate Lownoise Photo Sites:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Anthropic: AI-powered content generation
• Vercel: Hosting and infrastructure

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you cancel your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure authentication with password hashing
• Regular security audits and monitoring
• Access controls and role-based permissions

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Correction

You can access and update your account information at any time through your Lownoise Photo Sites account settings.

Data Deletion

You may request deletion of your account and associated data by contacting hello@lownoise.studio. We will process your request within 30 days.

Marketing Communications

You can opt out of promotional emails by clicking the unsubscribe link in any marketing email. You will continue to receive transactional emails related to your account and service usage.

Do Not Track

We do not currently respond to "Do Not Track" browser signals, but you can control cookies through your browser settings.

7. Children's Privacy

Lownoise Photo Sites is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and stored on servers located in the United States. By using Lownoise Photo Sites, you consent to this transfer and processing of your data.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used
• Right to request deletion of your personal information
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at hello@lownoise.studio.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise these rights, contact us at hello@lownoise.studio.

11. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings, though disabling cookies may limit some features of the Service.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use of Lownoise Photo Sites after such notice constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: hello@lownoise.studio
Address: Brownsville, Texas
Data Controller: Cesar Castillo

Last updated: April 30, 2026